Privacy Policy for mystralovian.sbs

mystralovian is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your data when using our website and subscription services.

What information we collect

We collect only necessary information to provide our subscription planning services.

• Personal details, such as name, address, email, and phone number, for account setup.
• Payment details used exclusively for billing and ongoing subscription management.
• Communication data, including messages and feedback, for improving client service and support.
• Device and usage information (e.g., IP address, browser type) to optimise website security and performance.

How we use your data

Your details are processed solely for service fulfilment and client support.

• Setting up your account and securely managing subscriptions.
• Processing payments and sending billing notifications.
• Providing updates about planning consultations, services, or client support.
• Enhancing online security and monitoring to safeguard your experience.

Lawful basis

We process personal data in compliance with UK GDPR and data protection law.

Our processing relies on your consent, necessity for contract fulfilment, and our legitimate interest in client service and security.

Who we share data with

We do not sell your data and keep it strictly confidential.

• Your data is shared only with payment processors and IT service providers necessary for secure, effective service delivery.
• All third parties are bound by strict confidentiality and data protection agreements.
• We disclose data when required by law or valid legal process to meet regulatory obligations.

Data security measures

We employ encryption, strong authentication, regular security audits, and restricted data access protocols to protect your personal information. Our systems comply with the latest legal and technical requirements for UK data privacy and security.

Your user rights

You have the right to manage, access, or delete your data. UK residents have extended rights under GDPR.

• Request access to or copies of the information held about you.
• Request correction of inaccurate or outdated details.
• Withdraw consent or request deletion of your data (where applicable).
• Object to specific uses where we rely on legitimate interests.

Cookies and preferences

Cookies help personalise your web experience and maintain secure sessions. See our Cookie Policy for full details or to adjust settings.

See Cookie Policy See Cookie Policy

Contact our team

For privacy questions or data rights requests, contact our compliance team below.

Policy changes notice

We may update this Privacy Policy periodically. Please check the effective date above for the most current version.